At Aged Care Doctor Services, we are committed to ongoing quality improvement and see all feedback — including complaints — as an essential part of that process. We actively encourage our patients, their families, carers, and partner organisations to share their experiences so we can better understand your needs and expectations.
Every complaint is taken seriously and managed with care, confidentiality, and respect. Feedback is regularly reviewed and used to identify opportunities to enhance the safety, quality, and effectiveness of the care and services we provide.
Your voice matters, and we appreciate you taking the time to help us improve the way we care for our community.
If you have a complaint or feedback, please complete the form below.
If you prefer to remain anonymous, you are welcome to submit your feedback without including any personal details.